The Department of Housing and Social Services headed by the Director is responsible for in-depth interaction with the community through provision of services such as club registration, management of unplanned settlements and managing of bus stations and markets. The department has three sections which have various functions that aim at full service delivery to the community.

Community section

1. Community mobilization and participation in development activities
2. Sports and recreation
3. Skills development
4. Early childhood education and adult literacy
5. Club registration
6. Community Sensitization

Markets and Bus Station Section

1. Management of Markets and Bus Stations

 Public health

1. To protect the public against public health hazards and frauds in the sell and use of food and grow, put into effect and uphold an efficient and cost effective waste management system for the city. The following are the sections

Settlement section

1. Upgrade of unplanned Settlements
2. Mapping of unplanned Settlement
3. Numbering and registration of property in order to come up with a data base for unplanned Settlement.
4. Facilitate for occupancy license production
5. Block management
6. Help to resolve Land dispute in unplanned Settlement
7. Facilitate for change of ownership in unplanned Settlement
8. Facilitate for utility Connection.